Topics created by Ultra Plankton

@Ultra-Plankton

Alright thanks for the updated here. Sure, if you have further any query or issue, you can contact here.

I hope we have provided you the all the support to resolve issues and your queries.

If yes would request you take a spare minute of yours and leave your valuable feedback with us if you liked our product & support.

and leave your positive reviews here:
https://reviews.capterra.com/new/158346
https://www.trustpilot.com/review/uvdesk.com

It helps a lot to catch more customers like you and keeps us motivated and helps us to do better for this UVdesk opensource project.
Looking forward to seeking 5-star reviews from your side.

Also, can you please share with us the URL of your helpdesk, as we are going to list the success story on our website, here

Awaiting your response.

Thanks and Regards
Uvdesk Team

@Ultra-Plankton

After install composer 2. Try with the latest version of uvdesk v-1.1.3. Also, once you can check the below these cases and make changes accordingly:

A web server might don't have permission to allow overriding of the Apache config on a per-directory basis. Allow Override needs to be set to All for the directory block as mentioned below:

<Directory /home/users/var/www/htdocs> Options Indexes FollowSymLinks AllowOverride All Require all granted

If your database password contains some special character(such as #$%@) then change your password and make it without special characters.

Locate the .env file in your project and make sure APP_ENV=dev when you are doing your setup.

Allow read-write permission for the below file & folder:

For .env file – chmod 777 -R path of .env file of UVdesk project
For Var folder -chmod 777 -R path of var folder of UVdesk project
For Config folder – chmod 777 -R path of config folder of UVdesk
For Public folder – chmod 777 -R path of the public folder of UVdesk
For Migration folder – chmod 777 -R path of the migration folder of UVdesk

It happens mainly because of less execution time in the php.ini file.

By default, max_execution_time is 30 sec you need to increase it and restart your server.

Check here how to increase the max-execution time and restart your server.

And clear your project cache using the below command:

$ php bin/console c:c

Now try to install your project.

=> Also, run the below commands in your project root directory:

$ php bin/console doctrine:migrations:diff $ php bin/console doctrine:migrations:migrate

And clear the cache of the project:

$ php bin/console c:c

=> Once you try with the manual installation of uvdesk from here.

If the issue is still in the manual installation setup, let us know.

Thanks and Regards
Uvdesk Team