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    UVdesk

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    swebervna

    @swebervna

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    Latest posts made by swebervna

    • RE: Having trouble setting up Mailbox

      @Komal-Sharma Just submitted my reviews on both sites! 🙂

      posted in Technical Help
      S
      swebervna
    • RE: Having trouble setting up Mailbox

      @Komal-Sharma Yes, that was it! I needed to install php-xml for PHP 8.1 specifically (php8.1-xml) since that's what UVdesk is using.

      Thank you 🙂

      posted in Technical Help
      S
      swebervna
    • RE: Having trouble setting up Mailbox

      @Komal-Sharma I followed the steps in that GitHub issue and now I no longer get the "imap_open" error but at the very end of the fetching email, I get the following error:
      a7823a18-0633-46f2-87fc-80b065930b5f-image.png

      posted in Technical Help
      S
      swebervna
    • Having trouble setting up Mailbox

      I'm trying to set up the mailbox so when users reply to ticket emails via email, it'll reach UVdesk and match it to the ticket (hoping that's how it works?). Also for opening new tickets via email.

      Nothing's happening with my configuration; when I run php bin/console uvdesk:refresh-mailbox {mailbox email} I get the following error:
      fcdb477f-f44e-418d-8109-e8c1bc5771d0-image.png

      I configured IMAP for Gmail as such:
      0d3ee1e1-0556-4a4c-a142-e60ba76587c0-image.png

      Notes

      • Firewall is not blocking IMAP traffic
      • IMAP is turned on for this Gmail account
      posted in Technical Help
      S
      swebervna