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    Topics created by Shoman

    • S

      Solved Imap open issue
      Technical Help • • Shoman

      2
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      Votes
      2
      Posts
      244
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      Sanjeev

      @Shoman

      Check this:
      https://forums.uvdesk.com/topic/1817/mention-steps-to-debugging-the-imap-is-working-or-not/2

    • S

      Solved How Admin can update password of Agents and Customer?
      Technical Help • • Shoman

      9
      1
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      9
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      1247
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      Sanjeev

      @webziver

      Glad to know your issue has been resolved.
      Stay tuned with us for future updates here you can watch repository for updates.

    • S

      Solved How to add new ticket priority and Label in uvdesk community helpdesk?
      Technical Help • • Shoman

      2
      0
      Votes
      2
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      599
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      Sanjeev

      @Shoman

      You can add ticket Label from ticket listing and it will add dynamically into Label listing.

      Check this:  https://prnt.sc/t8f9h8

      And for ticket priority you need to make a new entry into database with a color code.

      Then you will be able to see new ticket priority into every listing.

      Check this: https://prnt.sc/t8ez20

      Thanks,

    • S

      Solved how to change logo for admin/agent login page and dashboard?
      Technical Help • • Shoman

      2
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      712
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      Sanjeev

      @Shoman

      >>>For dashboard logo change locate the path in you project:

      vendor/uvdesk/core-framework/Resources/views/Templates/sidebar.html.twig

      open sidebar.html.twig and update svg on line no 68.

      You need to update svg here.

      https://github.com/uvdesk/core-framework/blob/master/Resources/views/Templates/sidebar.html.twig#L68

      >>>For login Page logo change:

      Make a image named with : uvdesk-logo-symbol.svg

      locate path: vendor->uvdesk->core-framework->Resources->public->images

      Upload your image here and replace old one here.