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    Posts made by quazarzero

    • Multiple owner strategy

      Hi,

      how can I achieve multi owners/accounts ticketing ?

      ie having one staff processing emails for multiple companies ?

      groups are for staff
      teams are for staff
      tags ?
      other ?

      posted in General Discussion
      Q
      quazarzero
    • Setup multiple segregated channels

      Hi,

      I'm discovering uvdesk. Great piece of work !

      I want to process tickets from multiple email/domains and respond with the corresponding email account.

      What is the good strategy ?

      posted in Technical Help
      Q
      quazarzero