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Q

Posts made by quazarzero

Multiple owner strategy

Hi,

how can I achieve multi owners/accounts ticketing ?

ie having one staff processing emails for multiple companies ?

groups are for staff
teams are for staff
tags ?
other ?

posted in General Discussion
Q
quazarzero
Setup multiple segregated channels

Hi,

I'm discovering uvdesk. Great piece of work !

I want to process tickets from multiple email/domains and respond with the corresponding email account.

What is the good strategy ?

posted in Technical Help
Q
quazarzero