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    • D
      DomDis last edited by

      How dos one install Apps into UVDesk as referenced in this Article

      https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

      peopleinside 2 Replies Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @DomDis last edited by

        @domdis said in Installing Apps:

        How dos one install Apps into UVDesk as referenced in this Article

        https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

        Regarding how to add an app there is a user guide when you open the app that you want add.

        For example:
        https://store.webkul.com/uvdesk-customer-notes.html

        Instruction on how to install: https://webkul.com/blog/uvdesk-notes-on-customer/

        You need click on user guide once you have opened the app you are interested in and you will find how to do.

        This apps are additional and if a cost is indicated, a purchase will be needed.

        ๐Ÿ’ฌ You can also ask help on GitHub Discussions
        ๐Ÿ”ด I am no more active on Uvdesk
        ๐Ÿ”ด Forum support is inactive!

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        • peopleinside
          peopleinside EX helping member @DomDis last edited by

          @domdis good point. I remember to had received an explain from the team but cannot remember. Kindly wait a developer reply here, thanks! I will also add that information to the forum guide as soon we have a reply. ๐Ÿ˜‚

          ๐Ÿ’ฌ You can also ask help on GitHub Discussions
          ๐Ÿ”ด I am no more active on Uvdesk
          ๐Ÿ”ด Forum support is inactive!

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          • D
            DomDis @peopleinside last edited by

            @peopleinside said in Installing Apps:

            Kindly wait a developer reply here,

            I have a couple of questions here maybe you could address them all

            So I'm confused there are so many githubs of UVDesk out there what is the difference between them all

            https://github.com/search?p=1&q=uvdesk&type=Repositories

            Is one of them better than the other: Does one of them have these free apps?

            Who is webkul.com? when I was searching for the apps I saw the chat box and asked where the free apps are. Because no agent was available this opened a ticket with webkul.com so I'm wondering who they are.

            peopleinside 1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside EX helping member @DomDis last edited by

              @domdis UVdesk is composed from different parts and they are listed at https://github.com/uvdesk

              • core-framework
              • support-center-bundle
              • mailbox-component

              You cannot download UVdesk from GitHub just from one repo.
              You can download on the main website https://www.uvdesk.com/en/opensource/

              Webkul is the company (with his team) that develop UVdesk.

              ๐Ÿ’ฌ You can also ask help on GitHub Discussions
              ๐Ÿ”ด I am no more active on Uvdesk
              ๐Ÿ”ด Forum support is inactive!

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              • D
                DomDis @peopleinside last edited by

                @peopleinside Thanks for all your replies. I really wanted to get UVDESK working and I think the Form Builder + Custom Fields would make this package usable BUT I have a feeling that it is NOT FREE any more (maybe it never was). Notes on Customer is another valuable option.

                As you suggest I am waiting for the developer to reply & I hope tha this is available BUT I must move on, I will be trying Zammad Help Desk. It has these features built in.

                Grazie per tutta la vostra assistenza รจ apprezzata. Domenic

                peopleinside 1 Reply Last reply Reply Quote 0
                • peopleinside
                  peopleinside EX helping member @DomDis last edited by

                  @domdis Yes the functions mentioned by you: custom form and form builder is an additional component that need to be bought.

                  ๐Ÿ’ฌ You can also ask help on GitHub Discussions
                  ๐Ÿ”ด I am no more active on Uvdesk
                  ๐Ÿ”ด Forum support is inactive!

                  D 1 Reply Last reply Reply Quote 0
                  • peopleinside
                    peopleinside EX helping member @DomDis last edited by

                    @domdis said in Installing Apps:

                    How dos one install Apps into UVDesk as referenced in this Article

                    https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

                    Regarding how to add an app there is a user guide when you open the app that you want add.

                    For example:
                    https://store.webkul.com/uvdesk-customer-notes.html

                    Instruction on how to install: https://webkul.com/blog/uvdesk-notes-on-customer/

                    You need click on user guide once you have opened the app you are interested in and you will find how to do.

                    This apps are additional and if a cost is indicated, a purchase will be needed.

                    ๐Ÿ’ฌ You can also ask help on GitHub Discussions
                    ๐Ÿ”ด I am no more active on Uvdesk
                    ๐Ÿ”ด Forum support is inactive!

                    1 Reply Last reply Reply Quote 0
                    • Topic has been marked as solved  peopleinside peopleinside 
                    • D
                      DomDis @peopleinside last edited by

                      @peopleinside That is unfortunate I am definitely moving on to Zammad.

                      Thank you for your patience you have been wonderful.

                      peopleinside 1 Reply Last reply Reply Quote 0
                      • peopleinside
                        peopleinside EX helping member @DomDis last edited by

                        @domdis you are welcome.

                        ๐Ÿ’ฌ You can also ask help on GitHub Discussions
                        ๐Ÿ”ด I am no more active on Uvdesk
                        ๐Ÿ”ด Forum support is inactive!

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