Solved Installing Apps

[DomDis]

How dos one install Apps into UVDesk as referenced in this Article

https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

[peopleinside]

@domdis said in Installing Apps:

How dos one install Apps into UVDesk as referenced in this Article

https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

Regarding how to add an app there is a user guide when you open the app that you want add.

For example:
https://store.webkul.com/uvdesk-customer-notes.html

Instruction on how to install: https://webkul.com/blog/uvdesk-notes-on-customer/

You need click on user guide once you have opened the app you are interested in and you will find how to do.

This apps are additional and if a cost is indicated, a purchase will be needed.

[peopleinside]

@domdis good point. I remember to had received an explain from the team but cannot remember. Kindly wait a developer reply here, thanks! I will also add that information to the forum guide as soon we have a reply.

[DomDis]

@peopleinside said in Installing Apps:

Kindly wait a developer reply here,

I have a couple of questions here maybe you could address them all

So I'm confused there are so many githubs of UVDesk out there what is the difference between them all

https://github.com/search?p=1&q=uvdesk&type=Repositories

Is one of them better than the other: Does one of them have these free apps?

Who is webkul.com? when I was searching for the apps I saw the chat box and asked where the free apps are. Because no agent was available this opened a ticket with webkul.com so I'm wondering who they are.

[peopleinside]

@domdis UVdesk is composed from different parts and they are listed at https://github.com/uvdesk

• core-framework
• support-center-bundle
• mailbox-component

You cannot download UVdesk from GitHub just from one repo.
You can download on the main website https://www.uvdesk.com/en/opensource/

Webkul is the company (with his team) that develop UVdesk.

[DomDis]

@peopleinside Thanks for all your replies. I really wanted to get UVDESK working and I think the Form Builder + Custom Fields would make this package usable BUT I have a feeling that it is NOT FREE any more (maybe it never was). Notes on Customer is another valuable option.

As you suggest I am waiting for the developer to reply & I hope tha this is available BUT I must move on, I will be trying Zammad Help Desk. It has these features built in.

Grazie per tutta la vostra assistenza è apprezzata. Domenic

[peopleinside]

@domdis Yes the functions mentioned by you: custom form and form builder is an additional component that need to be bought.

[peopleinside]

@domdis said in Installing Apps:

How dos one install Apps into UVDesk as referenced in this Article

https://forums.uvdesk.com/topic/2010/additional-apps-that-you-can-add-to-the-open-source-uvdesk-helpdesk-system?_=1646782163458

Regarding how to add an app there is a user guide when you open the app that you want add.

For example:
https://store.webkul.com/uvdesk-customer-notes.html

Instruction on how to install: https://webkul.com/blog/uvdesk-notes-on-customer/

You need click on user guide once you have opened the app you are interested in and you will find how to do.

This apps are additional and if a cost is indicated, a purchase will be needed.

[DomDis]

@peopleinside That is unfortunate I am definitely moving on to Zammad.

Thank you for your patience you have been wonderful.

[peopleinside]

@domdis you are welcome.