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    Solved Workflow [create ticket] doesnt sent to agent and/or team and/or group.

    Technical Help
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    • A
      agoudsmit last edited by

      https://uvdesk.noblestreet.eu/en/member/login

      peopleinside A 2 Replies Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @agoudsmit last edited by

        @agoudsmit hi, your issue still be unresolved?

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸ”“ I am no more active on Uvdesk
        šŸ”“ Forum support is inactive!

        1 Reply Last reply Reply Quote 0
        • A
          agoudsmit @agoudsmit last edited by

          @agoudsmit Nope, i reinstalled UV and its unreliable in regards to receiving notifications.
          i cant really pinpoint where its going wrong and it takes too much time to debug the code

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside EX helping member @agoudsmit last edited by peopleinside

            @agoudsmit Hi, thanks for the answer.
            I'm sorry to read that.

            Do you have opened a ticket with the UVdesk support? I can see they shared their email and you also shared your ticket system web address.

            If you want I can try to look with you at this issue but I courently cannot chat right now. If you want you can try a bit later (1 hours later) to start a chat with me. Link in my forum signature. I will be happy to try to fix this.

            šŸ’¬ You can also ask help on GitHub Discussions
            šŸ”“ I am no more active on Uvdesk
            šŸ”“ Forum support is inactive!

            A 1 Reply Last reply Reply Quote 0
            • A
              agoudsmit @peopleinside last edited by

              @peopleinside is this afternoon an option? This morning i have a couple of appointments scheduled. And yes i sent a support ticket but i think somehow it got lost and i didnt follow up anymore

              peopleinside 1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside EX helping member @agoudsmit last edited by

                @agoudsmit sure, you can contact me later. I will be happy to try to resolve this issue with you. Sorry for the long waiting time.

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸ”“ I am no more active on Uvdesk
                šŸ”“ Forum support is inactive!

                A 1 Reply Last reply Reply Quote 0
                • A
                  agoudsmit @peopleinside last edited by

                  @peopleinside šŸ™‚ and not an issue. Things take time and i am patient

                  peopleinside 1 Reply Last reply Reply Quote 1
                  • peopleinside
                    peopleinside EX helping member @agoudsmit last edited by

                    @agoudsmit thanks for understanding. Have a nice morning. Hear you in the afternoon.

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸ”“ I am no more active on Uvdesk
                    šŸ”“ Forum support is inactive!

                    1 Reply Last reply Reply Quote 0
                    • peopleinside
                      peopleinside EX helping member last edited by

                      Hi, I didn't hear from you today.
                      Do not worry, we can hear in the next days.

                      If I will not hear you I will flag this discussion as resolved, you can always continue to reply and ask support.
                      Unresolved mean we need try to find a solution for you, right now the possible solution will be see the issue together.

                      Have a nice evening, hear you soon, I hope.
                      I will wait your message, live chat or ticket as I told before. šŸ‘

                      šŸ’¬ You can also ask help on GitHub Discussions
                      šŸ”“ I am no more active on Uvdesk
                      šŸ”“ Forum support is inactive!

                      1 Reply Last reply Reply Quote 0
                      • peopleinside
                        peopleinside EX helping member last edited by

                        Topic marked as resolved as no reply has been posted.

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸ”“ I am no more active on Uvdesk
                        šŸ”“ Forum support is inactive!

                        1 Reply Last reply Reply Quote 0
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