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    Solved Workflow [create ticket] doesnt sent to agent and/or team and/or group.

    Technical Help
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    • A
      agoudsmit last edited by

      https://uvdesk.noblestreet.eu/en/member/login

      peopleinside A 2 Replies Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod admin @agoudsmit last edited by

        @agoudsmit hi, your issue still be unresolved?

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

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        • A
          agoudsmit @agoudsmit last edited by

          @agoudsmit Nope, i reinstalled UV and its unreliable in regards to receiving notifications.
          i cant really pinpoint where its going wrong and it takes too much time to debug the code

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside community specialist mod admin @agoudsmit last edited by peopleinside

            @agoudsmit Hi, thanks for the answer.
            I'm sorry to read that.

            Do you have opened a ticket with the UVdesk support? I can see they shared their email and you also shared your ticket system web address.

            If you want I can try to look with you at this issue but I courently cannot chat right now. If you want you can try a bit later (1 hours later) to start a chat with me. Link in my forum signature. I will be happy to try to fix this.

            UVdesk passionate | Community moderator | External consultant

            If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
            You can always get in touch also with the UVdesk team
            https://support.uvdesk.com/en/

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            • A
              agoudsmit @peopleinside last edited by

              @peopleinside is this afternoon an option? This morning i have a couple of appointments scheduled. And yes i sent a support ticket but i think somehow it got lost and i didnt follow up anymore

              peopleinside 1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside community specialist mod admin @agoudsmit last edited by

                @agoudsmit sure, you can contact me later. I will be happy to try to resolve this issue with you. Sorry for the long waiting time.

                UVdesk passionate | Community moderator | External consultant

                If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                You can always get in touch also with the UVdesk team
                https://support.uvdesk.com/en/

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                • A
                  agoudsmit @peopleinside last edited by

                  @peopleinside 🙂 and not an issue. Things take time and i am patient

                  peopleinside 1 Reply Last reply Reply Quote 1
                  • peopleinside
                    peopleinside community specialist mod admin @agoudsmit last edited by

                    @agoudsmit thanks for understanding. Have a nice morning. Hear you in the afternoon.

                    UVdesk passionate | Community moderator | External consultant

                    If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                    You can always get in touch also with the UVdesk team
                    https://support.uvdesk.com/en/

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                    • peopleinside
                      peopleinside community specialist mod admin last edited by

                      Hi, I didn't hear from you today.
                      Do not worry, we can hear in the next days.

                      If I will not hear you I will flag this discussion as resolved, you can always continue to reply and ask support.
                      Unresolved mean we need try to find a solution for you, right now the possible solution will be see the issue together.

                      Have a nice evening, hear you soon, I hope.
                      I will wait your message, live chat or ticket as I told before. 👍

                      UVdesk passionate | Community moderator | External consultant

                      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                      You can always get in touch also with the UVdesk team
                      https://support.uvdesk.com/en/

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                      • peopleinside
                        peopleinside community specialist mod admin last edited by

                        Topic marked as resolved as no reply has been posted.

                        UVdesk passionate | Community moderator | External consultant

                        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
                        You can always get in touch also with the UVdesk team
                        https://support.uvdesk.com/en/

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