🔴 January 2024 Alert: Forum support inactive!
New forum registration are currently closed.
Use GitHub discussions
.

    UVdesk

    • Login
    • Search
    • Recent

    Solved Unable to retry mail from Office 365

    General Discussion
    2
    3
    537
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      avargasn last edited by

      I'm getting the following error after issuing "php bin/console uvdesk:refresh-mailbox":

      PHP Fatal error: Uncaught ErrorException: Notice: Unknown: Can't open mailbox outlook.office365.com: no such mailbox (errflg=2) in Unknown:0

      The account is working, because I have tested it on IMAP client, and I can send mail by issuing "php bin/console swiftmailer✉send"

      UVdesk version is 1.0.12, and PHP version is 7.4 (Ubuntu 20.04).

      Have anyone faced it? How can I solve it?

      1 Reply Last reply Reply Quote 0
      • Sanjeev
        Sanjeev developer UVdesk Staff last edited by

        @avargasn

        Please have look on below blog if you have done all the steps.

        https://www.uvdesk.com/en/blog/outlook-mailbox-configuration-in-uvdesk-open-source-helpdesk/

        1 Reply Last reply Reply Quote 0
        • A
          avargasn last edited by

          @Sanjeev, I have configured mail integration by following that howto. However, it didn't work. Maybe the reason is my Office 365 is enterprise, not home. So I'm realising the problem is on the Office side, and I need to double check Office configuration. Thanks for your support.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post