Email - fetched mail dont show in ticket



  • Hi ,
    like in topic after fetching mailbox there is no new ticket . What i should check ?
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  • @pawelw

    It seems your site_url is not correct.

    You need to update your site_url  in uvdesk.yaml file (under config/packages of your project).

    Please send us your helpdesk URL by which you are running your project on browser.

    So we will let you know what should be the correct site_url.


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