uvdesk no emails are received

SeppyUV

Hallo,
my problem is I setup Swiftmailer and Mailbox. I added one TestClient (myself) when I try to press Forgot Password, it tells please check mail. but No mail was received.

Also no other mails are received

swiftmailer.yaml

swiftmailer:
    default_mailer: mailer_3622
    mailers:
        mailer_3622:
            transport: smtp
            username: support@izon.ml
            password: *******************
            host: mail.izon.ml
            port: 465
            encryption: ssl
            auth_mode: login
            sender_address: 
            delivery_addresses: ['']
            disable_delivery: false
        mailer_9140:
            transport: smtp
            username: helpdesk@izon.ml
            password: *************
            host: mail.izon.ml
            port: 465
            encryption: ssl
            auth_mode: login
            sender_address: 
            delivery_addresses: ['']
            disable_delivery: false
        mailer_4594:
            transport: smtp
            username: *****@gmx.net
            password: *******************
            host: mail.gmx.net
            port: 587
            encryption: tls
            auth_mode: login
            sender_address: *****@gmx.net
            delivery_addresses: ['']
            disable_delivery: false

uvdesk_mailboxes.yaml

uvdesk_mailbox:
    emails: ~
        # Often Reply emails like from gmail contains extra and redundant previous mail data.
        # This data can be removed by adding delimiter i.e. specific line before each reply. 
        # delimiter: '<-- Please add content above this line -->'
        # enable_delimiter: true
    
    # Configure your mailboxes here
    mailboxes:
        HelpDesk:
            name: Izon Help Desk
            enabled: true

            # [SMTP] Outgoing mail server
            # Swiftmailer smtp mailer to use for sending emails through on behalf of this mailbox
            smtp_server: 
                mailer_id: mailer_9140

            # [IMAP] Incoming mail server
            # IMAP configurations to use for fetching emails from mailbox
            imap_server:
                host: '{mail.izon.ml:993/imap/ssl}INBOX'
                username: helpdesk@izon.ml
                password: *****

uvdesk.yaml

parameters:
    app_locales: en|fr|it
    
    # Default Assets
    assets_default_agent_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-batman.png'
    assets_default_customer_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-ironman.png'
    assets_default_helpdesk_profile_image_path: 'bundles/uvdeskcoreframework/images/uv-avatar-uvdesk.png'

    uvdesk_site_path.member_prefix: member
    uvdesk_site_path.knowledgebase_customer_prefix: customer
    
    # File uploads constraints
    # @TODO: Set these parameters via compilers
    max_post_size: 8388608
    max_file_uploads: 20
    upload_max_filesize: 2097152

uvdesk:
    site_url: 'localhost:80/public_html/support/public'
    upload_manager:
        id: Webkul\UVDesk\CoreFrameworkBundle\FileSystem\UploadManagers\Localhost
    
    support_email:
        id: helpdesk@izon.ml
        name: UVDesk Community
        mailer_id: mailer_9140
    
    # Default resources
    default:
        ticket:
            type: support
            status: open
            priority: low
        templates:
            email: mail.html.twig

Greetings

Sanjeev

@SeppyUV

Locate the file vendor->uvdesk->core-framework->Services->EmailService.php.

Open the EmailService.php reach to sendMail() function.

and dump() the exception as in attached images.

It will show the error you are facing while sending mails (if adding an agent, creating a ticket etc).

Other helpful link:
https://forums.uvdesk.com/topic/1870/how-to-debug-the-error

Solved uvdesk no emails are received