Solved Not able to fetch the tickets after refreshing the mailbox

[Donald T Walker]

Due to some reason, fetching emails with php bin/console uvdesk:refresh-mailbox my_email works but it does not create tickets in the helpdesk

[Sanjeev]

@Donald-T-Walker

You need to update your site_url  in uvdesk.yaml file (under config/packages of your project).

Your site_url should be : Your_host/project/public