Solved Mail to customer not working

[Vickie Trollinge]

mail to customer not working in case of status update. I want to notify my customer for his ticket progress when we update the ticket status client should receive the mail for the same..Set up a workflow for the same but it is not working

[Sanjeev]

@Vickie-Trollinge

We have recently made some updates now it should work for you whenever you update ticket status a mail will reach to customer that your ticket status has been changed. You just need to setup a workflow for the same.

Locate path in your project:

vendor/uvdesk/core-framework/Workflow/Actions/Ticket/MailCustomer.php

open MailCustomer.php and made changes as done here.

Or

you can simply replace your file content from here.