Solved Mail to customer not working
Vickie Trollinge last edited by
mail to customer not working in case of status update. I want to notify my customer for his ticket progress when we update the ticket status client should receive the mail for the same..Set up a workflow for the same but it is not working
Sanjeev developer UVdesk Staff mod last edited by
We have recently made some updates now it should work for you whenever you update ticket status a mail will reach to customer that your ticket status has been changed. You just need to setup a workflow for the same.
Locate path in your project:
open MailCustomer.php and made changes as done here.
you can simply replace your file content from here.