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    Solved Multiple owner strategy

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    • Q
      quazarzero last edited by

      Hi,

      how can I achieve multi owners/accounts ticketing ?

      ie having one staff processing emails for multiple companies ?

      groups are for staff
      teams are for staff
      tags ?
      other ?

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      • admin
        admin UVdesk Staff admin last edited by

        Hello @quazarzero

        Nice day to you!!

        UVdesk supports multi-accounting ticketing system that includes Groups, Team and Agents as well.

        You can create multiple agents under team and groups.

        For more details refer this -
        https://docs.uvdesk.com/uvdemo/users/groups.html

        Thank You!!

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        • ali sami farooq
          ali sami farooq last edited by

          Ok thank you for help ~ Ali Sami Farooq

          Ali Sami Farooq

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