Solved Multiple owner strategy

[quazarzero]

Hi,

how can I achieve multi owners/accounts ticketing ?

ie having one staff processing emails for multiple companies ?

groups are for staff
teams are for staff
tags ?
other ?

[admin]

Hello @quazarzero

Nice day to you!!

UVdesk supports multi-accounting ticketing system that includes Groups, Team and Agents as well.

You can create multiple agents under team and groups.

For more details refer this -
https://docs.uvdesk.com/uvdemo/users/groups.html

Thank You!!

[ali sami farooq]

Ok thank you for help ~ Ali Sami Farooq