Solved Multiple owner strategy
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Hi,
how can I achieve multi owners/accounts ticketing ?
ie having one staff processing emails for multiple companies ?
groups are for staff
teams are for staff
tags ?
other ? -
Hello @quazarzero
Nice day to you!!
UVdesk supports multi-accounting ticketing system that includes Groups, Team and Agents as well.
You can create multiple agents under team and groups.
For more details refer this -
https://docs.uvdesk.com/uvdemo/users/groups.htmlThank You!!
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Ok thank you for help ~ Ali Sami Farooq