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    Solved Problem in the Php Mailbox

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    • vipin
      vipin developer UVdesk Staff last edited by

      @jotamachuca @gulzarahmad
      First, you check the site_url ="your_server/project_name/public".

      second, Open your Mailboxservice file in your project from the given below path.
      your_project\vendor\uvdesk\mailbox-component\Services\MailboxService.php

      Now, Open the updated Mailboxservice file from here.

      Copy the updated Mailboxservice file & paste in your project mailboxService file.

      Now, run

      php bin/console uvdesk:refresh-mailbox test@test.com
      

      Hope this will resolved your issue, If you still get the same error or any issue Please let me know

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      • G
        gulzarahmad last edited by

        Still we are getting the same issue... even for Gmail as well.
        Is there anyone who can guide us to solve this issue?
        Ubuntu 18.04.
        1.0.14 Version we are Using.

        1 Reply Last reply Reply Quote 0
        • vipin
          vipin developer UVdesk Staff last edited by

          @gulzarahmad

          As I set up with GMail it is working fine. I also added Screenshots of adding the mailbox to run the refresh: mailbox command.

          Screenshot_55.png

          Now, on the second I updated email settings.

          Third, Run the refresh command with his outputScreenshot_56.png

          As you can see it is working fine with Gmail, also the same steps for other

          If you still get the same issue please let us know.

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          • G
            gulzarahmad last edited by

            Screenshot (112).png

            Here is the response I got.

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            • vipin
              vipin developer UVdesk Staff last edited by

              @gulzarahmad

              Can you please share the screenshot of the mailbox?
              Which you set up with this email pashajohn1998@gmail.com ?

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              • G
                gulzarahmad last edited by

                Screenshot (113).png

                Here is teh Mailbox Configuration. and it's status is enabled.

                1 Reply Last reply Reply Quote 0
                • vipin
                  vipin developer UVdesk Staff last edited by

                  @gulzarahmad

                  I think you are a bit confused between mailboxes and swift mailers.

                  Sorry, But this is not the mailboxes list. It is a swift mailer list, Swiftmailer basically helps you to send mail.

                  I am attaching a screenshot here,

                  Screenshot_58.png

                  If you still get the same issue please let us know.

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                  • G
                    gulzarahmad last edited by

                    Screenshot (116).png

                    Here you can see that Everything is as according as you mentioned

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                    • G
                      gulzarahmad last edited by

                      Screenshot (117).png And this is the warning I'm getting.

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                      • vipin
                        vipin developer UVdesk Staff last edited by

                        imap_open() warning is showing here because of two reason

                        1. you entered the wrong Gmail password during the setup mailbox.
                          to check your Gmail password which you entered during setup mailbox.
                          open uvdesk_mailbox.yaml file & check here your mailbox setup password is
                          correct or not .
                        file location  : your_project_name->config->packages->uvdesk_mailbox.yaml
                        
                        1. In your Gmail account Less secure app permission is not enabled.
                          If less secure permission is not enabled on your Gmail account please follow this link .

                        After this, you can fetch mails by hit the refresh command.

                        If you still get the same issue or any issue please let us know.

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                        • L
                          leedsy90 last edited by

                          Hi,

                          @gulzarahmad is the engineer currently trying to assist me with getting the mailbox/swift mailer working on the VPS community install.

                          After enabling less secure apps the mailbox is now fetching correctly from Gmail, however, this is not useful as I have a company domain with associated IMAP mailboxes that still do not work.

                          The IMAP server details are correct (although the mailbox config does not allow for port configuration so I can only assume its using 993 or 143 to fetch) I have tested the credentials using the providers webmail portal and they work perfectly fine on another rainloop webmail instance using the incoming/outgoing server details.

                          There is no useful output on the failure to fetch, simply;

                          27d4f68e-057c-46b1-b508-ebcaa94583a9-image.png

                          But the mailbox does exist!

                          b8906edd-3e6e-4caf-8a1c-dd1e2eff8208-image.png

                          ad139e01-1161-4027-bd7b-2dc99cd417f9-image.png

                          uvdesk_mailbox.yaml shows the correct password, although doesn't show port number or SSL enabled for the corporate IMAP account, should this be added manually?

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                          • L
                            leedsy90 last edited by

                            2930b498-e814-4990-86e2-03945a175ee0-image.png

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                            • vipin
                              vipin developer UVdesk Staff last edited by

                              @leedsy90 @gulzarahmad
                              I think this your host problem.
                              Screenshot_75.png
                              '{imap.public-internet.co.uk:993/imap/ssl}INBOX'
                              I think this will work for you

                              If you still getting the same issue, Please let us know.

                              1 Reply Last reply Reply Quote 0
                              • L
                                leedsy90 last edited by

                                Okay so I don't know whats changed, other than setting the swift mailer to use port 25 with no SSL, but now I get a different error:

                                9f5320bd-82fc-4a5a-92dc-54ce58d4aec7-image.png

                                Again it cannot be the password as I've logged into this mailbox in two separate webmail clients.

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                                • L
                                  leedsy90 last edited by

                                  OMG! @vipin you are an absolute genius! Editing the uvdesk_mailbox.yaml and adding the '{imap.public-internet.co.uk:993/imap/ssl}INBOX' string worked!

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                                  • L
                                    leedsy90 last edited by

                                    2fe9f3c8-fcfe-4526-be81-6505fd54625a-image.png

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                                    • vipin
                                      vipin developer UVdesk Staff last edited by

                                      @leedsy90
                                      I am happy to see that your problem is now resolved.

                                      If you get any issues, Please let us know.

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                                      • G
                                        gulzarahmad last edited by

                                        @vipin Thank you so much for your Help.

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