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    Solved Problem in the Php Mailbox

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    • G
      gulzarahmad last edited by

      I used correct details, but the same error I'm getting yet.

      1 Reply Last reply Reply Quote 0
      • vipin
        vipin developer UVdesk Staff last edited by

        @jotamachuca @gulzarahmad
        First, you check the site_url ="your_server/project_name/public".

        second, Open your Mailboxservice file in your project from the given below path.
        your_project\vendor\uvdesk\mailbox-component\Services\MailboxService.php

        Now, Open the updated Mailboxservice file from here.

        Copy the updated Mailboxservice file & paste in your project mailboxService file.

        Now, run

        php bin/console uvdesk:refresh-mailbox test@test.com
        

        Hope this will resolved your issue, If you still get the same error or any issue Please let me know

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        • G
          gulzarahmad last edited by

          Still we are getting the same issue... even for Gmail as well.
          Is there anyone who can guide us to solve this issue?
          Ubuntu 18.04.
          1.0.14 Version we are Using.

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          • vipin
            vipin developer UVdesk Staff last edited by

            @gulzarahmad

            As I set up with GMail it is working fine. I also added Screenshots of adding the mailbox to run the refresh: mailbox command.

            Screenshot_55.png

            Now, on the second I updated email settings.

            Third, Run the refresh command with his outputScreenshot_56.png

            As you can see it is working fine with Gmail, also the same steps for other

            If you still get the same issue please let us know.

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            • G
              gulzarahmad last edited by

              Screenshot (112).png

              Here is the response I got.

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              • vipin
                vipin developer UVdesk Staff last edited by

                @gulzarahmad

                Can you please share the screenshot of the mailbox?
                Which you set up with this email pashajohn1998@gmail.com ?

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                • G
                  gulzarahmad last edited by

                  Screenshot (113).png

                  Here is teh Mailbox Configuration. and it's status is enabled.

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                  • vipin
                    vipin developer UVdesk Staff last edited by

                    @gulzarahmad

                    I think you are a bit confused between mailboxes and swift mailers.

                    Sorry, But this is not the mailboxes list. It is a swift mailer list, Swiftmailer basically helps you to send mail.

                    I am attaching a screenshot here,

                    Screenshot_58.png

                    If you still get the same issue please let us know.

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                    • G
                      gulzarahmad last edited by

                      Screenshot (116).png

                      Here you can see that Everything is as according as you mentioned

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                      • G
                        gulzarahmad last edited by

                        Screenshot (117).png And this is the warning I'm getting.

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                        • vipin
                          vipin developer UVdesk Staff last edited by

                          imap_open() warning is showing here because of two reason

                          1. you entered the wrong Gmail password during the setup mailbox.
                            to check your Gmail password which you entered during setup mailbox.
                            open uvdesk_mailbox.yaml file & check here your mailbox setup password is
                            correct or not .
                          file location  : your_project_name->config->packages->uvdesk_mailbox.yaml
                          
                          1. In your Gmail account Less secure app permission is not enabled.
                            If less secure permission is not enabled on your Gmail account please follow this link .

                          After this, you can fetch mails by hit the refresh command.

                          If you still get the same issue or any issue please let us know.

                          1 Reply Last reply Reply Quote 0
                          • L
                            leedsy90 last edited by

                            Hi,

                            @gulzarahmad is the engineer currently trying to assist me with getting the mailbox/swift mailer working on the VPS community install.

                            After enabling less secure apps the mailbox is now fetching correctly from Gmail, however, this is not useful as I have a company domain with associated IMAP mailboxes that still do not work.

                            The IMAP server details are correct (although the mailbox config does not allow for port configuration so I can only assume its using 993 or 143 to fetch) I have tested the credentials using the providers webmail portal and they work perfectly fine on another rainloop webmail instance using the incoming/outgoing server details.

                            There is no useful output on the failure to fetch, simply;

                            27d4f68e-057c-46b1-b508-ebcaa94583a9-image.png

                            But the mailbox does exist!

                            b8906edd-3e6e-4caf-8a1c-dd1e2eff8208-image.png

                            ad139e01-1161-4027-bd7b-2dc99cd417f9-image.png

                            uvdesk_mailbox.yaml shows the correct password, although doesn't show port number or SSL enabled for the corporate IMAP account, should this be added manually?

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                            • L
                              leedsy90 last edited by

                              2930b498-e814-4990-86e2-03945a175ee0-image.png

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                              • vipin
                                vipin developer UVdesk Staff last edited by

                                @leedsy90 @gulzarahmad
                                I think this your host problem.
                                Screenshot_75.png
                                '{imap.public-internet.co.uk:993/imap/ssl}INBOX'
                                I think this will work for you

                                If you still getting the same issue, Please let us know.

                                1 Reply Last reply Reply Quote 0
                                • L
                                  leedsy90 last edited by

                                  Okay so I don't know whats changed, other than setting the swift mailer to use port 25 with no SSL, but now I get a different error:

                                  9f5320bd-82fc-4a5a-92dc-54ce58d4aec7-image.png

                                  Again it cannot be the password as I've logged into this mailbox in two separate webmail clients.

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                                  • L
                                    leedsy90 last edited by

                                    OMG! @vipin you are an absolute genius! Editing the uvdesk_mailbox.yaml and adding the '{imap.public-internet.co.uk:993/imap/ssl}INBOX' string worked!

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                                    • L
                                      leedsy90 last edited by

                                      2fe9f3c8-fcfe-4526-be81-6505fd54625a-image.png

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                                      • vipin
                                        vipin developer UVdesk Staff last edited by

                                        @leedsy90
                                        I am happy to see that your problem is now resolved.

                                        If you get any issues, Please let us know.

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                                        • G
                                          gulzarahmad last edited by

                                          @vipin Thank you so much for your Help.

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