Solved Cannot pass setup Step 2.- Unable to locate path on server

[travistaylor]

I am receiving two of these messages.
Try putting index.php after your helpdesk installation's site url or If you are using apache, make sure that mode_rewrite module is enabled and AllowOverride directive for document root is set to All/FileInfo in your server's configuration file.
I am using Dreamhost as my hosting service.

[admin]

@travistaylor
please let us know which system environment-

• OS
• composer version
• web server?

[admin]

@travistaylor

You can also raise your support ticket at support@uvdesk.com by mentioning all above environment so that your query will resolve in high priority.

Thanks.