Want too see all tickets except closed one.

Vickie Trollinge · 24 Dec 2020, 07:14

I won't when I want to see all the tickets (From the customer panel) to see them all except those that are closed.

Refer to this screenshot - https://prnt.sc/w8xpwk

Sanjeev · 29 Dec 2020, 13:50

Locate the file in your project:

vendor/uvdesk/core-framework/Repository/TicketRepository.php

Open TicketRepository.php and reach to getAllCustomerTickets() function and make update as done with red mark in screenshot

Thanks,

Vickie Trollinge · 24 Dec 2020, 08:35

@Sanjeev I made the changes and it works!! Thank you for your quick support
Keep delivering the best customer support

Solved Want too see all tickets except closed one.