Solved UVDesk API usage with Postman

[mkroon]

Hello!

I've recently installed and started using the API package with UVDesk. I've followed the instructions here: https://www.uvdesk.com/en/blog/api-resource/ and here: https://github.com/uvdesk/api-bundle/wiki/Ticket-Related-APIs

I've been able to GET single tickets and all tickets, now I'm trying POST to create a ticket. Does anyone have a walk through for that? I thought I had all the query params setup. Right now, I get the error message:

{
"status": false,
"message": "An unexpected error occurred. Please try again later."
}

Thanks in advance!

[Sanjeev]

@mkroon

Have you post the request with all the fields which is required to create a ticket as in screenshot.
https://prnt.sc/u2lu3r

[mkroon]

@Sanjeev

This is how I have Postman setup.

Screen Shot 2020-08-21 at 1.09.44 PM.png

[Sanjeev]

@mkroon

Please post the data using form data under body.
Please refer screenshot of postman.

[mkroon]

Yup! That did it! Thank you!

[AlexSoft]

@mkroon