@Komal-Sharma would you teach me how to create this cronjob. the command line to create this automation

@Komal-Sharma would you teach me how to create this cronjob. the command line to create this automation

there is a folder on the uvdesk that every day downloads files and fills up my HD. when I delete nothing happens with the uvdesk, but the next day it downloads the folders again. could you tell me what it would be?

@Komal-Sharma I cleaned out the inbox. but the problem now is in the ticket part. it's not converting. it identifies the email, but does not convert. In the image I provided, he reads the email, but is no longer creating tickets. do you know what it could be?

I'm using version v -1.0.13

I'm having a problem converting emails into tickets.
It is taking too long to convert and apparently everything is normal.