@Laurence you can easily go with the uvdesk installation on localhost. Check out all the requirement here https://github.com/uvdesk/community-skeleton Download the uvdesk using composer composer create-project uvdesk/community-skeleton helpdesk-project OR You may also download it directly from zip file https://www.uvdesk.com/en/opensource/ Now serve your project on the browser and follow the installation steps, for more help read the guide below https://www.uvdesk.com/en/blog/open-source-helpdesk-installation-guide-uvdesk/