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    Solved Increasing the number of tickets displayed per page

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    • G
      g.t last edited by

      Hi Community,

      i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

      is there any file or parameter i can change and adjust ?

      furthermore -
      is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

      thank you

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside EX helping member @g.t last edited by

        @g-t

        Hi and welcome, thank you for your question, I hope your day is going well!

        Hi Community,

        i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

        is there any file or parameter i can change and adjust ?

        Would be a good idea to let admin and user choose how much ticket see in a page! Unfortunately I don't see this option on the UI (user interface).

        Can be a good idea to open a feature request on GitHub:
        https://github.com/uvdesk/community-skeleton/issues

        is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

        If you don't see any option in the UI I don't think is possible, also that will be a good function to have! You can just select all ticket you see in the current screen in Trash seems and delete it. I don't see any button to empty all trash items.

        Currently this reply is just from an user passionate about UVdesk.
        Since some weeks we miss a reply from a UVdesk staff member, I hope they can return on the forum to give support to users.

        • Delay in replies from the UVdesk staff members and developers

        Wish you a good day 😊

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸ”“ I am no more active on Uvdesk
        šŸ”“ Forum support is inactive!

        1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside EX helping member @g.t last edited by

          @g-t

          Hi and welcome, thank you for your question, I hope your day is going well!

          Hi Community,

          i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

          is there any file or parameter i can change and adjust ?

          Would be a good idea to let admin and user choose how much ticket see in a page! Unfortunately I don't see this option on the UI (user interface).

          Can be a good idea to open a feature request on GitHub:
          https://github.com/uvdesk/community-skeleton/issues

          is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

          If you don't see any option in the UI I don't think is possible, also that will be a good function to have! You can just select all ticket you see in the current screen in Trash seems and delete it. I don't see any button to empty all trash items.

          Currently this reply is just from an user passionate about UVdesk.
          Since some weeks we miss a reply from a UVdesk staff member, I hope they can return on the forum to give support to users.

          • Delay in replies from the UVdesk staff members and developers

          Wish you a good day 😊

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸ”“ I am no more active on Uvdesk
          šŸ”“ Forum support is inactive!

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
          • G
            g.t last edited by

            @peopleinside thanks for your reply.

            Regarding the deletion of all "trashed" tickets in on go -
            we found a workaround for the issue - deleting the trashed tickets directly from the DB.

            regarding the listing of more than 15 tickets in a page - we are currently working on it and trying to find the correct $limit settings in the source code.

            have a great day!

            peopleinside 1 Reply Last reply Reply Quote 0
            • peopleinside
              peopleinside EX helping member @g.t last edited by

              @g-t thank you for your feedback!

              When you find how to do, you can share here so the instructions can be useful also to other users!

              Have a nice time 😊

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸ”“ I am no more active on Uvdesk
              šŸ”“ Forum support is inactive!

              G 1 Reply Last reply Reply Quote 0
              • G
                g.t @peopleinside last edited by

                @peopleinside definitely.

                once we'll figure out how to do it i will post it here.

                1 Reply Last reply Reply Quote 0
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