Solved Increasing the number of tickets displayed per page

[g.t]

Hi Community,

i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

is there any file or parameter i can change and adjust ?

furthermore -
is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

thank you

[peopleinside]

@g-t

Hi and welcome, thank you for your question, I hope your day is going well!

Hi Community,

i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

is there any file or parameter i can change and adjust ?

Would be a good idea to let admin and user choose how much ticket see in a page! Unfortunately I don't see this option on the UI (user interface).

Can be a good idea to open a feature request on GitHub:
https://github.com/uvdesk/community-skeleton/issues

is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

If you don't see any option in the UI I don't think is possible, also that will be a good function to have! You can just select all ticket you see in the current screen in Trash seems and delete it. I don't see any button to empty all trash items.

Currently this reply is just from an user passionate about UVdesk.
Since some weeks we miss a reply from a UVdesk staff member, I hope they can return on the forum to give support to users.

• Delay in replies from the UVdesk staff members and developers

Wish you a good day

[peopleinside]

@g-t

Hi and welcome, thank you for your question, I hope your day is going well!

Hi Community,

i am looking for a way to increase the number of tickets displayed at the ticket page from 15 to 100.

is there any file or parameter i can change and adjust ?

Would be a good idea to let admin and user choose how much ticket see in a page! Unfortunately I don't see this option on the UI (user interface).

Can be a good idea to open a feature request on GitHub:
https://github.com/uvdesk/community-skeleton/issues

is there a way to delete in one go all the "trashed" tickets in the "trashed" tab?

If you don't see any option in the UI I don't think is possible, also that will be a good function to have! You can just select all ticket you see in the current screen in Trash seems and delete it. I don't see any button to empty all trash items.

Currently this reply is just from an user passionate about UVdesk.
Since some weeks we miss a reply from a UVdesk staff member, I hope they can return on the forum to give support to users.

• Delay in replies from the UVdesk staff members and developers

Wish you a good day

[g.t]

@peopleinside thanks for your reply.

Regarding the deletion of all "trashed" tickets in on go -
we found a workaround for the issue - deleting the trashed tickets directly from the DB.

regarding the listing of more than 15 tickets in a page - we are currently working on it and trying to find the correct $limit settings in the source code.

have a great day!

[peopleinside]

@g-t thank you for your feedback!

When you find how to do, you can share here so the instructions can be useful also to other users!

Have a nice time

[g.t]

@peopleinside definitely.

once we'll figure out how to do it i will post it here.