UVdesk
    • Register
    • Login
    • Search
    • Recent

    Solved An unexpected error fetching email

    Technical Help
    2
    14
    169
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      mikem72 last edited by

      As a note, I have installed PHP 8.1 - all features customized so far are working as before, but same error with fetching mail.

      peopleinside 1 Reply Last reply Reply Quote 1
      • peopleinside
        peopleinside community specialist mod @mikem72 last edited by

        @mikem72 thanks for the update, let's wait a UVdesk staff reply. It can take longer than mine šŸ™‚ but should arrive.

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸŸ  I may be no more active as before in this community as announced here

        M 1 Reply Last reply Reply Quote 0
        • peopleinside
          peopleinside community specialist mod last edited by

          @Komal-Sharma

          šŸ’¬ You can also ask help on GitHub Discussions
          šŸŸ  I may be no more active as before in this community as announced here

          1 Reply Last reply Reply Quote 0
          • M
            mikem72 @peopleinside last edited by

            @peopleinside thanks people....

            This has potential for good open source product but my concern is how much support for downloaded software when they now offer SaaS. We see how it goes.

            Mike

            peopleinside 1 Reply Last reply Reply Quote 1
            • peopleinside
              peopleinside community specialist mod @mikem72 last edited by peopleinside

              @mikem72 said in An unexpected error fetching email:

              SaaS

              Yes maube software update are Frozen to 2022 for now. Open source has not been updated anymore in 2023 but maybe It will be šŸ™‚ we hope šŸ™‚

              For the reply to your post sorry for the delay, i tagged a staff member.

              šŸ’¬ You can also ask help on GitHub Discussions
              šŸŸ  I may be no more active as before in this community as announced here

              M 1 Reply Last reply Reply Quote 0
              • peopleinside
                peopleinside community specialist mod last edited by

                @mikem72 if you have urgency to try to resolve you can try to install the project by using FTP downloading from https://cdn.uvdesk.com/uvdesk/downloads/opensource/uvdesk-community-current-stable.zip

                Then follow the wizard.
                How did you installed UVdesk?

                I use UVdesk on PHP 8.1 as PHP 8,2 is not yet supported.
                Maybe if you installed UVdesk from Docker or other platform the package can have this error you are facing.

                If you dont wanna try a parallel new install to see if the error is solved please hold on for a UVdesk team reply šŸ™‚

                I'm sorry to be unable to provide a reply to your specific error šŸ™‚

                šŸ’¬ You can also ask help on GitHub Discussions
                šŸŸ  I may be no more active as before in this community as announced here

                1 Reply Last reply Reply Quote 0
                • M
                  mikem72 @peopleinside last edited by

                  @peopleinside I first installed with composer and php 7.4 - mailer worked and imap worked. Problem I had then was converting project to prod mode and permissions issues.

                  I then installed with composer and PHP 8.1 - this problem started. Reverted back to PHP 7.4 - same problem.

                  Then I did clean install using ZIP file and PHP 7.4 - same trouble - same permissions trouble also in prod mode.

                  Now I build new VM - installed Debian 11 clean with repository 7.4 PHP - same as original build that worked. Same trouble.

                  Now I have again installed PHP 8.1 because of security advisement. Same troouble still.

                  peopleinside M 2 Replies Last reply Reply Quote 0
                  • peopleinside
                    peopleinside community specialist mod @mikem72 last edited by

                    @mikem72 I'm sorry to hear that.
                    Can you see if this topic with some permission suggestion cal help?
                    https://forums.uvdesk.com/topic/2002/file-permissions-in-the-case-you-have-throbles-installing-uvdesk

                    šŸ’¬ You can also ask help on GitHub Discussions
                    šŸŸ  I may be no more active as before in this community as announced here

                    1 Reply Last reply Reply Quote 0
                    • M
                      mikem72 @mikem72 last edited by

                      @mikem72 Thanks people - I will check into it; but want to keep this default as much as possible until mailer and imap work. I will wait to hear from these support people on the original issue, as still unresolved.

                      peopleinside 1 Reply Last reply Reply Quote 1
                      • peopleinside
                        peopleinside community specialist mod @mikem72 last edited by

                        @mikem72 I'm mark this topic as solved as no replies seems has come from UVdesk staff. If you still need help you can try to reach UVdesk by opening a ticket https://support.uvdesk.com/en/customer/create-ticket/

                        I'm sad to see no reply was made to this topic.

                        šŸ’¬ You can also ask help on GitHub Discussions
                        šŸŸ  I may be no more active as before in this community as announced here

                        1 Reply Last reply Reply Quote 0
                        • Topic has been marked as solved  peopleinside peopleinside 
                        • First post
                          Last post