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    Solved Issues with cache and reloading

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    • W
      webmaster22 last edited by

      Hey guys,

      Was finally able to install and get everything working with uvdesk. The only issue I am now having is cache and page refreshes. For some reason when I update articles and move around the interface, I either get logged out, or have to refresh the page so that the content that was changed in article will be changed. Not sure whats going on, but it isn't functioning properly. How can I fix this?

      peopleinside 1 Reply Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod admin @webmaster22 last edited by

        @webmaster22 have you tried from different browser and also on incognito mode to be sure it's not a browser issue?

        Are you able to reproduce even in the demo?

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

        W 1 Reply Last reply Reply Quote 0
        • W
          webmaster22 @peopleinside last edited by

          @peopleinside said in Issues with cache and reloading:

          @webmaster22 have you tried from different browser and also on incognito mode to be sure it's not a browser issue?

          Are you able to reproduce even in the demo?

          Hey my friend,

          Thanks for the quick response. Yes, I tried it and its ok so far on Firefox. I tried in brave browser (same as chrome), where I had the issue.

          Is there any cron jobs to clear cache automatically? I am using plesk.

          peopleinside 1 Reply Last reply Reply Quote 0
          • peopleinside
            peopleinside community specialist mod admin @webmaster22 last edited by

            @webmaster22 Can you please provide steps to reproduce in the demo?
            If you can maybe a short video or GIF also.
            Also be sure the browser affected is updated and be sure the issue cannot be caused by some active extension.

            UVdesk passionate | Community moderator | External consultant

            If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
            You can always get in touch also with the UVdesk team
            https://support.uvdesk.com/en/

            1 Reply Last reply Reply Quote 0
            • Topic has been marked as solved  peopleinside peopleinside 
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