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Solved Issues with cache and reloading

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  • W
    webmaster22 last edited by 26 May 2022, 15:46

    Hey guys,

    Was finally able to install and get everything working with uvdesk. The only issue I am now having is cache and page refreshes. For some reason when I update articles and move around the interface, I either get logged out, or have to refresh the page so that the content that was changed in article will be changed. Not sure whats going on, but it isn't functioning properly. How can I fix this?

    peopleinside 1 Reply Last reply 26 May 2022, 15:49 Reply Quote 0
    • peopleinside
      peopleinside EX helping member @webmaster22 last edited by 26 May 2022, 15:49

      @webmaster22 have you tried from different browser and also on incognito mode to be sure it's not a browser issue?

      Are you able to reproduce even in the demo?

      💬 You can also ask help on GitHub Discussions
      🔴 I am no more active on Uvdesk
      🔴 Forum support is inactive!

      W 1 Reply Last reply 26 May 2022, 17:24 Reply Quote 0
      • W
        webmaster22 @peopleinside last edited by 26 May 2022, 17:24

        @peopleinside said in Issues with cache and reloading:

        @webmaster22 have you tried from different browser and also on incognito mode to be sure it's not a browser issue?

        Are you able to reproduce even in the demo?

        Hey my friend,

        Thanks for the quick response. Yes, I tried it and its ok so far on Firefox. I tried in brave browser (same as chrome), where I had the issue.

        Is there any cron jobs to clear cache automatically? I am using plesk.

        peopleinside 1 Reply Last reply 26 May 2022, 17:28 Reply Quote 0
        • peopleinside
          peopleinside EX helping member @webmaster22 last edited by 26 May 2022, 17:28

          @webmaster22 Can you please provide steps to reproduce in the demo?
          If you can maybe a short video or GIF also.
          Also be sure the browser affected is updated and be sure the issue cannot be caused by some active extension.

          💬 You can also ask help on GitHub Discussions
          🔴 I am no more active on Uvdesk
          🔴 Forum support is inactive!

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 29 May 2022, 15:03
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