@peopleinside

Here is my Dashboard :

@peopleinside

Oh yes, i see it, it's V -1.0.18.

Ok, i will upgrade to php 7.4. Thanks for your suggestion.

@peopleinside

Here is my environment :

PHP 7.3.31

I'm using fork version of UVDesk, here is my composer.json files :

{
    "type": "project",
    "license": "proprietary",
    "repositories": [
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/core-framework.git"
        },        
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/extension-framework.git"
        },    
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/mailbox-component.git"
        },    
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/automation-bundle.git"
        },                     
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/swiftmailer-bundle.git"
        },
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/swiftmailer.git"
        },
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/swiftmailer-mailgun-bundle.git"
        },
        {
            "type": "vcs",
            "url": "git@github.com:openthinklabs/helpdesk-support-center-bundle.git"
        }
    ],
    "require": {
        "php": "^7.2",
        "ext-ctype": "*",
        "ext-iconv": "*",
        "composer/package-versions-deprecated": "1.11.99.4",
        "doctrine/annotations": "^1.0",
        "doctrine/doctrine-bundle": "^2.4.2",
        "doctrine/doctrine-fixtures-bundle": "^3.4.0",
        "doctrine/doctrine-migrations-bundle": "^2.2.2",
        "doctrine/orm": "^2.7",
        "google/recaptcha": "^1.2.4",
        "guzzlehttp/psr7": "^2.1",
        "knplabs/knp-paginator-bundle": "^5.5.1",
        "ocramius/proxy-manager": "2.2.3",
        "openthinklabs/automation-bundle": "1.0.11.1",
        "openthinklabs/core-framework": "1.0.17.2",
        "openthinklabs/extension-framework": "1.0.6.1",
        "openthinklabs/mailbox-component": "1.0.14.1",
        "openthinklabs/support-center-bundle": "1.0.13",
        "openthinklabs/swiftmailer-bundle": "dev-main#323a6169a254c083a8afb3a6c45a093a15d1dc10@dev",
        "openthinklabs/swiftmailer-mailgun-bundle": "dev-master#d6d03dadec62155ef9e24ab04f6586a82d03cdff",
        "phpdocumentor/reflection-docblock": "^5.3",
        "sensio/framework-extra-bundle": "^5.5.3",
        "symfony/asset": "4.4.*",
        "symfony/console": "4.4.*",
        "symfony/dotenv": "4.4.*",
        "symfony/expression-language": "4.4.*",
        "symfony/flex": "^1.12.2",
        "symfony/form": "4.4.*",
        "symfony/framework-bundle": "4.4.*",
        "symfony/http-client": "4.4.*",
        "symfony/http-kernel": "^4.4|^5.0",
        "symfony/intl": "4.4.*",
        "symfony/mime": "4.4.*",
        "symfony/monolog-bundle": "^3.6.0",
        "symfony/process": "4.4.*",
        "symfony/property-access": "4.4.*",
        "symfony/property-info": "4.4.*",
        "symfony/proxy-manager-bridge": "4.4.*",
        "symfony/security-bundle": "4.4.*",
        "symfony/serializer": "4.4.*",
        "symfony/translation": "4.4.*",
        "symfony/twig-bundle": "4.4.*",
        "symfony/validator": "4.4.*",
        "symfony/var-dumper": "4.4.*",
        "symfony/web-link": "4.4.*",
        "symfony/yaml": "4.4.*",
        "uvdesk/composer-plugin": "^1.0"
    },
    "require-dev": {
        "phpunit/phpunit": "^8.5",
        "symfony/browser-kit": "4.4.*",
        "symfony/css-selector": "4.4.*",
        "symfony/debug-bundle": "4.4.*",
        "symfony/maker-bundle": "^1.0",
        "symfony/phpunit-bridge": "^5.3",
        "symfony/stopwatch": "4.4.*",
        "symfony/web-profiler-bundle": "4.4.*",
        "symfony/web-server-bundle": "4.4.*"
    },
    "config": {
        "preferred-install": {
            "*": "dist"
        },
        "sort-packages": true
    },
    "autoload": {
        "psr-4": {
            "App\\": "src/",
            "UVDesk\\CommunityPackages\\UVDesk\\FormComponent\\": "apps/uvdesk/form-component/src/"
        }
    },
    "autoload-dev": {
        "psr-4": {
            "App\\Tests\\": "tests/"
        }
    },
    "replace": {
        "paragonie/random_compat": "2.*",
        "symfony/polyfill-ctype": "*",
        "symfony/polyfill-iconv": "*",
        "symfony/polyfill-php71": "*",
        "symfony/polyfill-php70": "*",
        "symfony/polyfill-php56": "*"
    },
    "scripts": {
        "post-install-cmd": [
            "@auto-scripts"
        ],
        "post-update-cmd": [
            "@auto-scripts"
        ],
        "auto-scripts": {
            "cache:clear": "symfony-cmd",
            "assets:install %PUBLIC_DIR%": "symfony-cmd"
        }
    },
    "conflict": {
        "symfony/symfony": "*"
    },
    "extra": {
        "symfony": {
            "allow-contrib": false,
            "require": "4.4.*"
        }
    },
    "minimum-stability": "dev",
    "prefer-stable": true
}

@peopleinside

Here's resources i used on GCP

Compute Engine with 4 vCPUs and 4.5 GB Memory
MySQL 5.7 with 4 CPUs and 15GB Memory.

@vipin

When i'm using 15GB Memory for MySQL, i'm using GCP, with this amount of
tickets the uvdesk is already very slow.

Is there any best practices on how to optimize uvdesk ?

Dear All,

How many CPU/Memory used, so UVDesk can handle up to 100.000 tickets ?

I already try handle uvdesk with 30.000 tickets, and it's very slow.

Thank you