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    Mauro Toselli

    @Mauro Toselli

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    Best posts made by Mauro Toselli

    • If UVDesk mail address is in CC or in To but not in first position it doesn't create the ticket

      Hi all,
      I apologize in advance if this problem has already been resolved, but, of course I may be wrong, I didn't find anything in forum.

      My problem is that if the UVdesk mail address in not in To: and at the first place it doesn’t create the ticket.

      EG:
      Not working > To: mauro.toselli@mydomain.com, uvdesk@mydomain.com
      Working > To: uvdesk@mydomain.com, mauro.toselli@mydomain.com

      Is there a fix for this?

      Thanks a lot for your help!

      posted in Technical Help
      M
      Mauro Toselli
    • RE: If UVDesk mail address is in CC or in To but not in first position it doesn't create the ticket

      IT WORKS!!!

      Thank you so much guys!!!

      posted in Technical Help
      M
      Mauro Toselli

    Latest posts made by Mauro Toselli

    • RE: If UVDesk mail address is in CC or in To but not in first position it doesn't create the ticket

      IT WORKS!!!

      Thank you so much guys!!!

      posted in Technical Help
      M
      Mauro Toselli
    • If UVDesk mail address is in CC or in To but not in first position it doesn't create the ticket

      Hi all,
      I apologize in advance if this problem has already been resolved, but, of course I may be wrong, I didn't find anything in forum.

      My problem is that if the UVdesk mail address in not in To: and at the first place it doesn’t create the ticket.

      EG:
      Not working > To: mauro.toselli@mydomain.com, uvdesk@mydomain.com
      Working > To: uvdesk@mydomain.com, mauro.toselli@mydomain.com

      Is there a fix for this?

      Thanks a lot for your help!

      posted in Technical Help
      M
      Mauro Toselli