We are experiencing a bug that makes our ticket counts disappear and show all zeros. You can click on the various ticket categories and the counts will return, however the tickets listed do not align with the counts for each category. The other issue is that the navigation buttons do not appear that the bottom of the page either so we cannot change pages when viewing tickets.

Anyone have experience with this issue? I am only finding old posts about it.

Thanks.

This issue still persists. It seems to come and go, but now has returned and has not gone away. Has anyone else experienced this issue before?

@Komal-Sharma I posted the URL and credentials to the Support Ticket that I have open.

We are running verson: Version v1.1.3; Core Version v1.1.4

The ticket counts all of a sudden started displaying zeros. If we click around on the different categories, the ticket counts reappear. If the count is zero or if the count is greater than zero, when you click the category UVDesk does not display the correct tickets for that category. We have only been using this for about a week, and when we started this issue was not present. I found an old post from 2 years ago regarding this same issue, but it said it was resolved. Anyone else have this issue? Support from Wedkul is down until Tuesday for a holiday.