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    UVdesk

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    Posts made by Bayu Nugroho

    • Runtime Error

      Dear All,
      Please Help me,
      Several times we got errors when there were incoming messages.
      When we open the ticket, an error window appears like this

      bfd94ae9-f4aa-4add-b47c-3b61fb1abd62-image.png

      posted in Technical Help
      B
      Bayu Nugroho
    • Error Missing Required Email Data

      Hi Team,

      I have been using uvdesk for almost 1 year, but as of today I cannot receive incoming emails from users. Here are the details for the error.
      8b92286e-c6c9-4d74-9ede-d302d0bb12fb-image.png

      Pls Help Me

      posted in Technical Help
      B
      Bayu Nugroho
    • RE: Refresh mailbox stuck on converting without an error string61

      @Komal-Sharma

      Hi Komal, i use dev mode . yes exactly i execute php bin/console c:c. but still get error message

      posted in Technical Help
      B
      Bayu Nugroho
    • Refresh mailbox stuck on converting without an error string61

      Dear Team,

      i use UVDESK V1.1.1-main download form github.
      i have trouble when refresh mailbox. with error c444a151-853c-4756-a13e-2a0b0504e783-image.png

      here are the settings we have made:

      2167939f-82f6-4960-bc83-1a2cc4f0a520-image.png

      f6ace876-d20b-4a02-b415-aca8bd4a7a15-image.png

      58ca859b-27e9-44c5-908f-9083e1ef13f9-image.png

      please help.

      posted in Technical Help
      B
      Bayu Nugroho
    • RE: UVDesk not sending emails with SMTP (ssl)

      @Komal-Sharma

      Hi Komal, i try install like your suggest. but i found error 69c8ab5b-3e4f-4c95-b104-fcac838988eb-image.png .

      when i try configure mailboxes

      posted in Technical Help
      B
      Bayu Nugroho