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Best posts made by Alessandro Gabba

Email to agent when customer reply to ticket

Hi,
the assigned agent doesn't receive email when a customer reply to a email ticket.
All other email are receive correctly.
The workflow are enabled.

posted in Bug Report
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Alessandro Gabba
RE: Email to agent when customer reply to ticket

@Sanjeev Solved, thank you very much!

posted in Bug Report
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Alessandro Gabba