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    UVdesk

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    ics-tas_admin

    @ics-tas_admin

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    Latest posts made by ics-tas_admin

    • RE: An unexpected error fetching email

      Hi All,
      repeating the command to testing fetchmail functionalities I receive the following error:
      antoniosi@uvdesk:/var/www/uvdesk/helpdesk-project$ sudo php bin/console uvdesk:refresh-mailbox **@domain.ext
      [2023-03-24T14:56:30.023336+00:00] deprecation.INFO: Deprecated: Creation of dynamic property Webkul\UVDesk\ExtensionFrameworkBundle\EventListener\Console::$mappingResource is deprecated {"exception":"[object] (ErrorException(code: 0): Deprecated: Creation of dynamic property Webkul\UVDesk\ExtensionFrameworkBundle\EventListener\Console::$mappingResource is deprecated at /var/www/uvdesk/helpdesk-project/vendor/uvdesk/extension-framework/EventListener/Console.php:23)"} []

      Retrieving mailbox configuration details for **@domain.ext:

      • Establishing connection with mailbox
      • Fetching all emails since 23 March 2023
      • Found a total of 1 emails in mailbox since 23 March 2023

      Processing all found emails iteratively:

      API http://localhost/uvdesk/helpdesk-project/public/mailbox/listener
      
      - Processing email 1 of 1:
      

      14:56:30 WARNING [php] Warning: Trying to access array offset on value of type null ["exception" => ErrorException { …}]

        ERROR
      
      • Mailbox refreshed successfully!

      antoniosi@uvdesk:/var/www/uvdesk/helpdesk-project$

      May be help to better indentify the problem?

      Kind regards

      posted in Technical Help
      I
      ics-tas_admin
    • RE: An unexpected error fetching email

      @Komal-Sharma Have You news regarding the problem?
      Thank You so much
      Antonio

      posted in Technical Help
      I
      ics-tas_admin
    • RE: An unexpected error fetching email

      @Komal-Sharma Thank You for reply,
      below the shared dev.log.

      link text

      posted in Technical Help
      I
      ics-tas_admin
    • RE: An unexpected error fetching email

      @Komal-Sharma Thank You so much for Your help.
      We have installed the last version available, using composer.
      I have also cleared after mailbox setutp and confirm You, We receive the same error.

      posted in Technical Help
      I
      ics-tas_admin
    • An unexpected error fetching email

      Dear All,
      We are verifying the error in object when I attempt to manually fetching email.
      All the configuration appear as ok, We have tested step by step all the principal steps. Now I have sended a new mail to the support account mail, and now I see the mail is retrieved but not processed with the error:
      "An unexpected error occurred: Warning: Trying to access array offset on value of type null"
      My installation is on ubuntu, php8.2, apache, mysql.
      Attached the screenshot of the problem.
      Some idea regarding this problem?

      uvdesk_fetching_mail.png

      posted in Technical Help
      I
      ics-tas_admin