@peopleinside Clearing the cache does not change the Email Settings page, but the actual configuration file has the correct data:
/home/accountname/public_html/desk/config/packages/uvdesk.yaml
uvdesk:
site_url: 'desk.example.info/public'
upload_manager:
id: Webkul\UVDesk\CoreFrameworkBundle\FileSystem\UploadManagers\Localhost
support_email:
id: support@example.info
name: UVDesk Community
mailer_id: support@example.info
/home/accountname/public_html/desk/config/packages/swiftmailer.yaml
swiftmailer:
default_mailer: support@example.info
mailers:
support@example.info:
transport: smtp
username: support@example.info
password: notmyrealpassword
host: mail.example.info
port: 465
encryption: ssl
auth_mode: login
sender_address: support@example.info
delivery_addresses: ['']
disable_delivery: false
/home/accountname/public_html/desk/config/packages/uvdesk_mailbox.yaml
# Configure your mailboxes here
mailboxes:
support@example.info:
name: support@example.info
enabled: true
deleted: false
# [SMTP] Outgoing mail server
# Swiftmailer smtp mailer to use for sending emails through on behalf of this mailbox
smtp_server:
mailer_id: support@example.info
# [IMAP] Incoming mail server
# IMAP configurations to use for fetching emails from mailbox
imap_server:
host: '{mail.example.info:993/imap/ssl}INBOX'
username: support@example.info
password: notmyrealpassword
Also, the certificate is value:
AutoSSL Domain Validated
Expires on September 22, 2022. The certificate will renew via AutoSSL.
I even tried {example.com:993/imap/ssl/novalidate-cert}INBOX
as well.
Do you see anything in there that is off?