@sanjeev, Thanks again for helping me out with this, once I change .htaccess file adding random text I get 500 internal server error. I will check apache configuration and htaccess file as well and will share with you my findings.

Thanks again

@sanjeev, Thanks for replying.

DB is there, I just checked with phpmyadmin, creds looks good in .env file.

I ran this command from project route.
php bin/console d:s:u --force

then tried:
http://localhost/uvdesk/helpdesk-project/ , it is just browsing site folders and when I try to navigate to http://localhost/uvdesk/helpdesk-project/public I am getting the route error

Then: I tried:

http://localhost/uvdesk/helpdesk-project/public/index.php and it redirected to http://localhost/uvdesk/helpdesk-project/public/index.php/en/ and shows a home page, so, I change url to:

http://localhost/uvdesk/helpdesk-project/public/index.php/en/member/login and I was able to log on with credentials provided, so seems like http://localhost/uvdesk/helpdesk-project/public route is not defined correctly, since it is not redirecting to index.php.

Thanks again for your help...

@sanjeev, Thanks for replying....
Yes, I followed all manual installation steps, but I can't login:
Login URl: your_domain/en/member/login (Default URl)
In fact when I run this:
http://localhost/uvdesk/helpdesk-project/ , it is just browsing site folders and when I try to navigate to http://localhost/uvdesk/helpdesk-project/public I am getting the route error, I had also reviewed
https://docs.uvdesk.com/uvdemo/installation/installation-windows.html and I got stuck in step 2, because I can't navigate to http://localhost/uvdesk/helpdesk-project/public.

Any ideas?

Thanks in advance

@sanjeev Thanks for your reply, I was able to install and setup the DB (steps 3 and 4) using https://github.com/uvdesk/community-skeleton/issues/290#issuecomment-661113642, I also executed php bin/console uvdesk:configure-helpdesk and no errors where displayed, but when I try to navigate to http://localhost/uvdesk/helpdesk-project/public I am getting:

No route found for "GET /uvdesk/helpdesk-project/public/" (from "http://localhost/uvdesk/helpdesk-project/")

How web install works? I did not see it in the installation instructions, As I mentioned, I am installing uvdesk in a windows 2016 server.

Thanks again

Hello,

I am installing v1.0.18 on windows server 2016. I already executed following steps:

1. WAMP downloaded and installed (7.4.25)

2. Composer installed.

3. New folder created:
   X:\Bitnami\wampstack-7.4.25-0\apache2\htdocs\UVDesk\

4. Mailparse and Imap setup:
   php_mailparse-3.1.2-7.4-ts-vc15-x64.zip downloaded and php_mailparse.dll copied into X:\Bitnami\wampstack-7.4.25-0\php\ext

extension added into php.ini:

extension=php_mailparse.dll

Imap extension enabled

5. Install uvdesk:
   X:\Bitnami\wampstack-7.4.25-0\apache2\htdocs\UVDesk\composer create-project uvdesk/community-skeleton helpdesk-project

Issue found!!!! While installation is running:
rename the filename
from
C:\Bitnami\wampstack-7.4.25-0\apache2\htdocs\UVDesk\helpdesk-project\src\kernel.php
to
C:\Bitnami\wampstack-7.4.25-0\apache2\htdocs\UVDesk\helpdesk-project\src\Kernel.php
installation is failing because of this!!!!!

According to the installation procedure, I should go to: http://domain/installed_folder/public/, but I am getting:

No route found for "GET /uvdesk/helpdesk-project/public/" (from "http://localhost/uvdesk/helpdesk-project/")......

I created a new DB, new DB user and added into .env file, then I executed

php bin/console uvdesk:configure-helpdesk

Examining helpdesk setup for any configuration issues:

Examining helpdesk setup for any configuration issues:

[v] Successfully established a connection with database uvdesk

[v] The current database schema is up-to-date with the current mapping metdata.

In ConfigureHelpdesk.php line 241:

Call to a member function fetch() on bool

uvdesk:configure-helpdesk [-h|--help] [-q|--quiet] [-v|vv|vvv|--verbose] [-V|--version] [--ansi] [--no-ansi] [-n|--no-interaction] [-e|--env ENV] [--no-debug] [--] <command>

Seems like the DB must be created (where is it?, is the installation/configuration process creating it?), I am not sure if I am missing a step, or something is going wrong with the installation.

Any ideas?

Thanks in advance