Solved Invitation link thats emailed to user, is totally off

[peopleinside]

@hoodad thank you for your question.
You may need check if you set your domain correctly in configurations files located at uvdesk/config/packages/ folder.

Files:

• uvdesk.yaml

check if you set correctly the site_url that should be like

site_url: helpdesk.yourdomain.ext

Should not have any http before as showed in the example.

Be sure also to have cleared the cache.
https://forums.uvdesk.com/topic/1844/how-to-remove-cache

Let me know if you was able to resolve, if not we need wait a reply from the UVdesk staff

[hoodad]

@peopleinside Hi!
thank you for your response.
ive been looking for this file for like ever.
its just that i changed it in the container and when i tried again, nothing happened. the problem still persist. do i need to restart anything?

[peopleinside]

@hoodad

@peopleinside said in Invitation link thats emailed to user, is totally off:

Be sure also to have cleared the cache.
https://forums.uvdesk.com/topic/1844/how-to-remove-cache

[hoodad]

@peopleinside i tried the command "php bin/console c:c

" in the container but i got "Could not open input file: bin/console
"
i dont know whats wrong with it.

[peopleinside]

@hoodad you should run this on your main root uvdesk folder.

[hoodad]

@peopleinside oh right.
so i did that too and cleared the cache.
but the problem still persists.

[peopleinside]

@hoodad OK, let's wait a reply from @Komal-Sharma

[hoodad]

@peopleinside @Komal-Sharma damn

[peopleinside]

@hoodad I'm not a developer and I'm not part of the UVdesk team.
You will need wait a reply from the UVdesk staff.

Consider that the free support on the community can take time.
I'm here just as volunteer user, I help to keep the community ordered and I try to follow users and topic to help them to get an answer.. but maybe will be not fast.

I understand this can be frustrating.

[peopleinside]

@Komal-Sharma any help on this topic please?

[peopleinside]

I'm sorry to see no reply from UVdesk.
I'm sorry if I cannot help with this request.

[peopleinside]

I'm so sorry to see no one has updated this discussion.
I don't think a reply will be made any more as many days has been past.

The topic will still be opened but I flag it as resolved as no more updates from UVdesk staff has been posted even if was requested. I'm sorry about that.