Solved email and customer reply not coming to uvdesk

[peopleinside]

@networkadmin I can see if all this files you posted are inside the uvdesk folder.
Are you sure to have all this file inside the uvdesk folder?

If you press the .. showed up to the app folder do you see all this file are inside an uvdesk folder?
You created a folder called uvdesk?

Maybe you get 404 because you put wrong address in the browser.

[networkadmin]

no all this files and folder inside helpdesk-project

[peopleinside]

@networkadmin said in email and customer reply not coming to uvdesk:

helpdesk-project

so in the browser you need load helpdesk-project folder or just rename this folder to uvdesk.. than the address you inserted in the browser should load.

[peopleinside]

@peopleinside

You was getting 404 error because you created the helpdesk-project in a place in the server not loaded from Apache.

You need look into apache configuration for discover where Apache is pointing than move your helpdesk-project folder and content.

Now you are loading the folder.

Looks like you may have issue on managing a server and Apache so how you can install UVdesk?

Also when you load helpdesk-project you should see 403 forbidden while your server is showing all listed file. This can be a security issue and need to be fixed in Apache.

You need disable directory listening.
You can do a Google search on how to do, for example: https://stackoverflow.com/questions/2530372/how-do-i-disable-directory-browsing

You should be able to load UVdesk wizard by pointing to helpdesk-project/public.

Minimum PHP for the latest UVdesk is 8.0

Good luck

[networkadmin]

thanks will try and give update