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    Solved Strange customers without email

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    • peopleinside
      peopleinside community specialist mod admin last edited by

      Sometimes I find customer that has no email address. How this get possible?
      Issue opened in GitHub: https://github.com/uvdesk/community-skeleton/issues/357#event-4403439207

      Currently the user interface doesn't me the time user has been created, their IP, if they login, activated his account by setting a password, etc.

      What I can see is:

      • user seems has been created from the web form that is captcha protected https://helpdesk.peopleinside.it/it/usr/create-ticket/
      • user has no email address, how this is possible?
      • user has no ticket opened ... so how has been created? Has been not created by me and I have no other operators or admins.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

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      • peopleinside
        peopleinside community specialist mod admin last edited by

        I'm marking this topic as resolved as the issue is monitored in GitHub
        https://github.com/uvdesk/community-skeleton/issues/357

        UVdesk passionate | Community moderator | External consultant

        If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
        You can always get in touch also with the UVdesk team
        https://support.uvdesk.com/en/

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