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    Solved Issue with ReCaptcha

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    • peopleinside
      peopleinside community specialist mod admin last edited by peopleinside

      Hi, I installed ReCaptcha https://helpdesk.peopleinside.it/it/usr/create-ticket/ but seems is not correctly installed as I get spam customers without emails.

      In the ReCaptca console I see an alert regarding my helpdesk

      We have found that your site does not verify reCAPTCHA solutions. This is required in order to use reCAPTCHA correctly on your site. For more information, please visit our developer site.

      https://developers.google.com/recaptcha/docs/verify#api-request

      How can I resolve?
      Thank you!

      I do something wrong in the adding process?
      https://forums.uvdesk.com/topic/1840/add-google-recaptcha/4

      You should improve, make more easy insert captcha u.u

      SharedScreenshot.jpg

      I see in the source code of the creation ticket page g-recaptcha-response exist so is really possibile is Google alert that is wrong? Happen only with uvdesk not with other applications.

      Also sometimes I'm finding customer in ticket system that has no email address and is spam created by the webpage so I'm in dubt Google message is not wrong... something is not good.

      UVdesk passionate | Community moderator | External consultant

      If you need help with the community you can visit https://helpdesk.peopleinside.it/it/blog/uv
      You can always get in touch also with the UVdesk team
      https://support.uvdesk.com/en/

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