Unsolved ssl certificate problem unable to get local issuer certificate

[thanhtrung9368]

Hi there,
I using UVdesk on my self host. I have run code

 php bin/console uvdesk:refresh-mailbox support@domain.com

But I got message error:

And I have configuration my mailbox:

uvdesk_mailbox:
    emails: ~
        # Often Reply emails like from gmail contains extra and redundant previous mail data.
        # This data can be removed by adding delimiter i.e. specific line before each reply. 
        # delimiter: '<-- Please add content above this line -->'
        # enable_delimiter: true
    
    # Configure your mailboxes here
    mailboxes:
        mailbox_1145:
            name: CompanyName CO
            enabled: true
            deleted: false

            # [SMTP] Outgoing mail server
            # Swiftmailer smtp mailer to use for sending emails through on behalf of this mailbox
            smtp_server: 
                mailer_id: mailer_5966

            # [IMAP] Incoming mail server
            # IMAP configurations to use for fetching emails from mailbox
            imap_server:
                host: '{pro46.emailserver.vn:993/imap/ssl}INBOX'
                username: support@domainname.com
                password: ************

[peopleinside]

@thanhtrung9368
Hi, thank you for your message!
How are you? I hope your day is going well!

I'm sorry for the issue you are reporting.
Can you try to use a different email address maybe not from your domain?

I could think the error you get can be related to the certificate that your domain email use. Maybe is a self signed certificate so not valid?

In this case the issue is on your email server configuration.
Could you maybe try with Gmail?

For use Gmail in UVdesk you need set and use an app password.

[thanhtrung9368]

I have configuration for Mailer, it's working. Email of Mailer and Mailbox, Config of them are same . But my mailbox not working.

[peopleinside]

@thanhtrung9368

I cannot understand well your last reply, sorry.
I don't think the SSL certificate issue is caused by UVdesk, can be caused by your server email configuration issue. In this case I suggest to find someone that can help you to fix the certificate error.

If this is an error that is from UVdesk I may not be able to help.
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