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During the initial setup process, when a user adds the base station of Arlo Camera to his Arlo account, your device starts searching for the new firmware updates. A prompt will get displayed on the Device page if any firmware update will be available for your Arlo Pro 2 camera. The user needs to keep this thing in mind that until or unless the device is not updated, you cannot play any live stream within the camera. It is necessary for the user to keep his arlo.netgear.com device updated if you want your camera to be in an operational mode.

http://arlonetgearcom.net/arlo-netgear-com-account/