Topics created by ReeceLER

@ReeceLER

What exactly is the app password meant to be? Is this the password I used to login? Or something else?

The app password is not the same of your login email address. It is a create from your email for the set up of swiftmailer, mailbox and email settings for sending emails.
For checking how to create app password in outlook you can follow the blog here.

I also get the following when I try and run the php command:
/var/www/uvdesk/config/packages$ sudo php bin/console c:c
Could not open input file: bin/console

This error showing because your project path is wrong. The project path should be only /var/www/uvdesk/ instead of this /var/www/uvdesk/config/packages:

@ReeceLER

The main concern is that we cannot modify passwords for user accounts and there doesn't seem to be a customer log-in portal.

We would like to inform you that the customer login portal is already available in the current flow of uvdeks, for more you can check the attached snapshot:

3daccdfd-96ab-4328-8032-bb0011c1ff1d-image.png

But at this moment, this feature is not available with cannot modify password for user accounts. If you want to add this feature so you go with the customizations work. For customizations work you can create a ticket on our support panel from here.

I really like UVDesk and how easy it has been to deploy, however I do feel that on the face of it, it seems more suited for external use rather than internal

You can use with the external way as well as internal way.

@ReeceLER

When creating the swift mailer, as seen in attached image, there is a sender address and destination address.

In the sender and delivery address nothing much only sent and receive email. These option no need to fill any email. If you are not added in these option still you can send the mails on the customer end.

Does a swift mailer account need to be setup for every user account? or how does that work?

Swift Mailer is a used for sending e-mails. Swiftmailer setup is only one for multiple user you do not need to create different account.