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    Solved what is the link of the support portal?

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    • T
      thehazzard last edited by

      Hi all,

      i am new here, and need some basic information.

      I have managed to install UVDESK open-source version on XAMPP.
      Needed only to add some extra .dll files in php/ext and modify the php.ini.

      So i created the first admin account etc. And what is the portal to login on the admin account??

      it brings me always to public/en where you only can generate an ticket,
      The kb"s only say: login on the support portal but i cannot find it. any help?

      peopleinside Komal Sharma 2 Replies Last reply Reply Quote 0
      • peopleinside
        peopleinside community specialist mod @thehazzard last edited by

        @thehazzard I'm sorry to see no answer yet.

        When you run the setup the system usually ask you what prefix having in the URL for customer and operator access.

        Usually also on the top of the support page an access button is available for customer as you can see in the demo: https://demo.uvdesk.com/

        So the URL to access the operator dashboard can be customized for each install.

        For example in the demo CUSTOMER LOGIN ARE https://demo.uvdesk.com/[...]/en/customer/login

        OPERATOR login are: https://demo.uvdesk.com/[...]/en/member/login

        https://forums.uvdesk.com/topic/1858/when-agent-is-created-no-info-on-where-login-is-present-on-the-welcome-email/4

        šŸ’¬ You can also ask help on GitHub Discussions
        šŸŸ  I may be no more active as before in this community as announced here

        1 Reply Last reply Reply Quote 0
        • Komal Sharma
          Komal Sharma UVdesk Staff mod @thehazzard last edited by

          @thehazzard said in what is the link of the support portal?:

          Hi all,

          i am new here, and need some basic information.

          I have managed to install UVDESK open-source version on XAMPP.
          Needed only to add some extra .dll files in php/ext and modify the php.ini.

          So i created the first admin account etc. And what is the portal to login on the admin account??

          it brings me always to public/en where you only can generate a ticket,
          The kb"s only say: login on the support portal but i cannot find it. any help?

          If you have created and installed successfully the uvdesk project.

          The below URL is the default URL for admin/agent login if you have not made any changes for /member prefix.

          If you are using on localhost:
          localhost/your-project-folder-name/public/en/member/login

          If you are using on server:
          your-server-domain-name/your-project-folder-name/public/en/member/login

          Also, We can customize this on the setup wizard as per says the previous reply.

          I created the first admin account etc

          Let us know, you have created this admin account using the web installer wizard or using the terminal command:

          php bin/console uvdesk:configure-helpdesk
          1 Reply Last reply Reply Quote 0
          • Topic has been marked as solved  peopleinside peopleinside 
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